Return shipping costs

Return shipping costs are at the customer’s expense.

Please return your items by post only to our warehouse at the following address:

Boutique Rêve Blanc

155 Rue De Grenelle
75007 Paris

Don’t forget to include the return slip in your parcel.

For an exchange, please contact our customer service department by e-mail before returning your item. Please note that returns of online purchases are not accepted in store, and vice versa.

Return time

You have 14 days from receipt of your order to return your items for a refund or an exchange. You are responsible for return shipping costs.

Returned items must be unworn, unused and unwashed.

Items with tags removed or in poor condition will not be accepted. The management of Rêve Blanc reserves the right to refuse any return that does not comply with these conditions.

Refund period

Refunds will be made by the same means of payment used for the original order, within an average of 14 days.

Defective item

If you receive a faulty item, please contact our customer service department by e-mail, enclosing photos of the faulty item.

If the defect is confirmed by our teams, we will send you a prepaid return slip and proceed with an exchange or refund if the item is no longer available.

Order picking error

If you have not received the item you ordered, or if an item is missing from your order, please contact our Customer Service department by e-mail at Contact@reveblanc.fr.

We are committed to solving this problem as quickly as possible.